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Payment Options

The Authority accepts a variety of payment options so that you can choose the method most convenient to your lifestyle.

You may pay your bill:

ONLINE via Pay My Bill

BY MAIL

Addressed to either P.O. Box 1104, Grand Cayman, KY1-1102, CAYMAN ISLANDS or P.O. Box 240, Cayman Brac, KY2-2002, CAYMAN ISLANDS. As payments may only be processed once received by the Authority, please mail your payment well in advance of the due date to avoid incurring a late fee.

BY HAND

Deliver to the Authority's Administrative Headquarters at 13G Red Gate Road, George Town, Grand Cayman or 96 Cross Road, West End, Cayman Brac.

VIA THE DROPBOX

At the Authority's Administrative Headquarters. Please note that payments made via the dropbox after 4pm will not be processed until the next working day.

THROUGH YOUR BANK

Please ensure that payment is made 3 working days prior to the due date to allow time for processing.

THROUGH YOUR POST OFFICE

The Authority accepts payments via the following Post Offices: George Town, Airport, Savannah, Bodden Town, North Side, and East End. Please ensure that payment is made 3 working days prior to the due date to allow time for processing.

Please note that non-receipt of a bill does not constitute a release from liability for payment. If you are not receiving your bill, please contact the Customer Service Department at 94Water (949-2837).

If you are paying by cheque, please ensure it is made payable to Water Authority - Cayman. Receipts are not normally issued for payments made by cheque through the mail. A fee of $28.00 is charged for all returned cheques.

If you know that you are not going to be able to pay your entire bill on time, please contact the Customer Service Department before the due date.