There are three main reasons for service interruptions:
If your service has been interrupted due to planned or emergency works, normal service will be restored upon completion of the work. However, it is important to check your water for sediment or air bubbles. While it is rare, small amounts of debris can come through your pipes, as sediment that had settled to the bottom of the water main is disrupted when the water flow returns. Air can also be trapped in the pipe during repairs, and be pushed through your pipes when water service is restored. Both scenarios do not pose a risk to customers’ health and can easily be resolved by flushing your water line. Simply run your outside hose bib or cold water tap for 3-5 minutes, until the water clears. If the water is not clear within 10 minutes, contact the Water Authority at 949-2837.