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Working To Better Serve You

Our redesigned website is just one of the many examples of how the Water Authority is working to improve customer service in 2015.

Account Closure Request

Account Closure Request

If you would like to permanently close your Water Authority - Cayman account without a permanent service removal, please complete the form below.

To request a permanent service removal or a temporary disconnection (more than 1 month but less than 6 months) please use the  Customer Service Request Form instead.

Please submit your completed request form along with any additional documents and/or required fees to the Water Authority Administrative Headquarters at 13G Red Gate Road, George Town, Grand Cayman or 96 Cross Road, West End, Cayman Brac. View our corporate location map here.


Please complete the application form according to the appropriate instructions.