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Press Releases

Public Service Announcement - Leak Detection North Side
07
APR
2020

Public Service Announcement - Leak Detection North ...

Edlyn Ruiz Stoll 949-2837
Water Authority-Cayman will be conducting leak detection work in North Side, on Wednesday, 8 April from midnight – 5:00 a.m. Areas that will be impacted include: North Side Road and Rum Point Road
Customer COVID-19 Update
01
APR
2020

Customer COVID-19 Update

Edlyn Ruiz Stoll 949-2837
As our islands continue to battle the Coronavirus (COVID-19), we urge all our customers to abide by the Cayman Islands Government’s regulations and guidelines for the “Shelter-In-Place” order and stay home. Staying home will save lives. If you must leave your home for essential outings, be vigilant in practising social distancing and continue to wash your hands.
Water Authority Adjusts Operations
24
MAR
2020

Water Authority Adjusts Operations

Edlyn Ruiz Stoll 949-2837
Water Authority has made adjustments to its operations following the Government’s confirmation of an additional positive COVID-19 case, and its call to “shelter in place”.
The Authority’s Grand Cayman office will close its Customer Service response team at 2:00 p.m. today (Tuesday 24 March), and switch to its emergency hotline 946-HELP (946-4357). Customers in Cayman Brac who require pota...
Water Authority Waives Penalty Fees
23
MAR
2020

Water Authority Waives Penalty Fees

Edlyn Ruiz Stoll 9492837
To further assist customers facing financial hardship during the Coronavirus (COVID-19) pandemic, Water Authority-Cayman will waive penalty fees for March 2020.
Water Authority Office Closure
19
MAR
2020

Water Authority Office Closure

Edlyn Ruiz Stoll 949-2837
Following the confirmed positive COVID-19 cases announced by Government today (Thursday 19 March), Water Authority-Cayman will cease providing face-to-face service and will close its office to the public, effective as of 20 March 2020, to protect the health of customers and staff. This action is in line with our business continuity plan, which also includes having staff work in staggered shifts, o
Press Release - Water Authority Payment Deferral Policy in response to COVID-19
16
MAR
2020

Press Release - Water Authority Payment Deferral Po...

Edlyn Ruiz Stoll 949-2837
Water Authority – Cayman is closely monitoring the ongoing developments relating to Coronavirus (COVID-19) and taking necessary steps to ensure the safety and well being of our customers and staff, as well as ensuring continuity of service.
Public Service Announcement - Leak Detection on Shamrock Road
10
MAR
2020

Public Service Announcement - Leak Detection on Sha...

Edlyn Ruiz Stoll 949-2837
Water Authority-Cayman will be conducting leak detection work along Shamrock Rd, between Agricola Dr and Northward Road, on Wednesday, 11 March from Midnight. – 4:00 a.m.
Customers living along Shamrock Rd, and all adjacent roads, may experience short service interruptions during this period
The Water Authority appreciates the patience and understanding of its customers and the public as it un...
Public Service Announcement - Leak Detection North Side
27
FEB
2020

Public Service Announcement - Leak Detection North ...

Edlyn Ruiz Stoll 949-2837
Water Authority-Cayman will be conducting leak detection work in North Side, on Friday, 28 February from 1:00 a.m. – 2:00 a.m. Areas that will be impacted include: North Side Road, Rum Point Road and all adjacent roads.
Public Service Announcement - Leak Detection Hirst Road
14
FEB
2020

Public Service Announcement - Leak Detection Hirst ...

Edlyn Ruiz Stoll 949-2837
Water Authority – Cayman will be conducting leak detection work along Hirst Rd tonight (Friday 14 February) from midnight - 5 a.m. All customers who live along Hirst Rd, north of the East-West Arterial, up to the RCIPS Joint Marine Unit base at the end of Hirst Rd may experience intermittent water service during this time.
Public Service Announcement - Leak Detection Newlands
12
FEB
2020

Public Service Announcement - Leak Detection Newlan...

Edlyn Ruiz Stoll 949-2837
Water Authority – Cayman will be conducting leak detection work in the Newlands area from 10 pm Wednesday 12th February – 5 am Thursday 13th February. Customers who live in the following areas may experience an interruption to service during this time:
• Nathan Merren Drive
• Moonbeam Drive
• Candlewood Drive
• Elderberry Drive
• Colby Drive
• Democracy Drive
• Devonshire Drive
...