Press Releases - Water Authority Cayman

Notice of System Downtime & Office Closure

JUN

2025

Notice of System Downtime & Office Closure

Zion Coe 9492837

Water Authority – Cayman’s offices in Grand Cayman and Cayman Brac will be close to the public on Friday, 13 June. This closure is to facilitate a system upgrade. There will be no access to the Customer Portal from 4:00 PM on Thursday, 12 June to 9:00 AM on Monday, 16 June.

Planned Service Interruption on Crewe Road &Edgewater; Way - 15 June

JUN

2025

Planned Service Interruption on Crewe Road &Edg...

Zion Coe 9492837

Water Authority – Cayman advises the public of a planned service interruption on Crewe Road (between the intersections with Legacy Drive and Grand Harbour) and Edgewater Way (including all side roads) to facilitate infrastructure upgrades. Service will be interrupted between the hours of 1:00 A.M. – 6:00 A.M. on Sunday, 15 June 2025.

Cayman Brac South Side Service Interruption

JUN

2025

Cayman Brac South Side Service Interruption

Zion Coe 9492837

Water Authority – Cayman wishes to advise its Cayman Brac customers of a planned service interruption on the South Side of the island.

Planned Service Interruption on Crewe Road & Edgewater Way

JUN

2025

Planned Service Interruption on Crewe Road & Ed...

Zion Coe 9492837

Water Authority – Cayman wishes to advise its valued customers of a planned service interruption on Crewe Road (between the intersections with Legacy Drive and Grand Harbour) and Edgewater Way (including all side roads) to facilitate infrastructure upgrades. Service will be interrupted between the hours of 1:00 A.M. – 6:00 A.M. on Sunday, 8 June 2025.

Temporary Parking Lot Closure (9-14 June)

JUN

2025

Temporary Parking Lot Closure (9-14 June)

Zion Coe 9492837

Please be advised that the main entrance and front section of our parking lot will be closed from 9–14 June to facilitate necessary resurfacing work.

During this period, customers are kindly asked to use the right side of the parking lot as a temporary entrance and exit. Appropriate signage will be in place to guide vehicular access.

MAY

2025

Planned Traffic Disruption on Crewe Road - 1 June 2...

Zion Coe 9492837

Water Authority – Cayman advises the public of a planned traffic disruption on a section of Crewe Road scheduled for Sunday, 1 June, between 6:00 A.M. and 12:00 P.M. During this time, eastbound traffic on Crewe Road will be reduced to a single lane, starting at the CUC Roundabout and extending approximately 600 feet.

PSA: Planned Service Interruption on Crewe Road

MAY

2025

PSA: Planned Service Interruption on Crewe Road

Zion Coe

Water Authority – Cayman wishes to advise the public of a planned service interruption on Crewe Road between the hours of 1:00 A.M. – 7:00 A.M. on Sunday, 25 May to facilitate a leak repair. The following roads will experience intermittent service during this time:

Water Authority Launches Customer Satisfaction Survey

MAY

2025

Water Authority Launches Customer Satisfaction Surv...

Edlyn Ruiz Stoll 949-2837

Water Authority – Cayman launches its Customer Satisfaction Survey today (Thursday, 22 May). The short online survey is being conducted to help the Authority better serve its customers.

Public Service Announcement: Emergency Work Smith Road - 18 May

MAY

2025

Public Service Announcement: Emergency Work Smith R...

Edlyn Ruiz Stoll 949-2837

Water Authority – Cayman wishes to advise the motoring public of emergency work along Smith Road. The work to repair a leak will take place on Sunday, 18 May.

Public Service Announcement: Planned Works – Partial Road Closure 7 May

MAY

2025

Public Service Announcement: Planned Works – Part...

Edlyn Ruiz Stoll 949-2837

Water Authority – Cayman wishes to advise the motoring public of road works planned for Wednesday, 7 May 2025.
To facilitate water supply infrastructure work, there will be a partial lane closure on a portion of Franksound Rd (in the vicinity of Old Robin Road) between 8:30 AM – 2:30 PM. During these temporary, partial road closures, one lane will remain open for traffic.