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Alerts

Out of water? During Office Hours: (345)949-949-2837 After Office Hours: (345)946-HELP-(4357)
26
SEP
2022

5:00 PM: Damaged water main in Rum Point Area

5:00 PM: Hurricane Ian has a damaged water main in the Rum Point area. As a result, water service has been interrupted for customers on the following roads: Rum Point Dr (west of the Sea Lodges), Camp Dr, Finger Cay, Sand Point Rd, Water Cay, Kaibo Crescent, Sancola Close. Due to flooding in the area, repair works will not be able to take place until the flooding has receded. Subject to the water in the area receding, repair works are planned to take place tomorrow, Tuesday, 27 September 2022,
25
SEP
2022

3:15PM System Testing in North Side may cause temporary low water pressure

UPDATE 4:10 PM: Testing has been completed and normal water pressure has been restored.

3:15PM Water Authority staff will be testing the backup power at the North Side plant over the next 30 minutes; these tests may cause customers east of Bodden Town to temporarily experience low water pressure. If low pressure is experienced, pressure will return to normal shortly.
25
SEP
2022

9:00 PM: Lower water pressure

UPDATE: Normal water pressure has been restored.

9:00 PM: To protect the integrity of the water supply distribution network, the Water Authority will be switching to backup power. Over the course of the next 30 minutes, Water Authority customers may temporarily experience low water pressure. Normal water pressure will return shortly.

22
SEP
2022

8:30 AM: Temporary Service Interruption on Cooper Drive

UPDATE 11:00 AM: Water service has been restored.

8:30 AM: Water Authority crews are conducting infrastructure work on Cooper Drive in East End. To facilitate the work water service will be temporarily interrupted for approximately 1.5 hours.
16
SEP
2022

9:40 AM: Temporary Service Interruption on Marina Drive & Siberia Ave

UPDATE 10:30 AM: Water service has been restored.

9:40 AM: To facilitate ongoing works in the area, water service will be temporarily interrupted along a portion of Marina Drive and in the vicinity of Siberia Ave for approximately 1 hour.
14
SEP
2022

10:00 AM: Temporary Service Interruption in Prospect

UPDATE 11:45 AM: Water service has been repaired.
10:00 AM: Water Authority crews are working to repair a leak in the Prospect area. To facilitate the repair water service will be temporarily interrupted for approximately 1.5 - 2 hours on Whirlwind Drive, Bamboo Street and Omega Drive.
13
SEP
2022

12:20 PM: Low water pressure in Eastern Districts

UPDATE 1:30 PM: Normal water pressure has been restored.

12:20 PM: Customers in the Eastern Districts may experience low water pressure due equipment issues. The Authority is working to restore normal water pressure.
12
SEP
2022

11:35 AM: Temporary Service Interruption on Hirst Road

UPDATE 2:00 PM: Water service has been restored.

11:35 AM: Water Authority crews are working to repair a leak along Hirst Road. To facilitate the repair water service will be temporarily interruption on a portion of Hirst Road for approximately 2 hours.
25
AUG
2022

4:45 PM: Temporary Service Interruption on The Avenue

UPDATE 5:30 PM: Water service has been restored.

4:45 PM: Water Authority crews are working to repair a leak on The Avenue (in South Sound). To facilitate the repair water service will be temporarily interrupted for approximately 20 - 30 minutes.
25
AUG
2022

4:05 PM: Temporary Service Interruption on Jasmine Lane

UPDATE 5:03 PM: Water service has been restored.

4:05 PM: Water Authority crews are working to repair a leak on Jasmine Lane (off Shamrock Road). To facilitate the repair service will be temporarily interrupted for approximately 2.5 hours.