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Alerts

Out of water? During Office Hours: (345)949-949-2837 After Office Hours: (345)946-HELP-(4357)
16
JAN
2020

8:10 PM: Temporary Service Interruption on Belford Drive

8:10 PM: Water Authority crews are working to repair a leak on Belford Drive. To facilitate the repairs water service will be temporarily interrupted for approximately 90 minutes.

UPDATE 9:00 PM: Water service has been restored.
13
JAN
2020

Low water pressure in North Side & East End

Customers in North Side and East End may continue to experience low water pressure today. The issue first began yesterday (Sunday, 12 Jan), when a piece of equipment at our North Side Pump House was damaged, due to the power outages. Technicians are currently conducting work at the North Side Pump House, to restore it to normal operations. While these works take place, customers in the area may continue to experience lower-than-normal water pressure.
12
JAN
2020

3:40 PM: Temporary service interruption along Hirst Rd

3:40 PM: Water Authority crews are working to repair a leak along Hirst Rd. Water service in the North Sound Estates area will be temporarily interrupted to facilitate the repairs. Service is expected to remain off for 90 minutes.

4:50 PM: Water service has been restored.
12
JAN
2020

7:00 PM: Low water pressure in North Side.

7:00 PM: Wate Authority's North Side Plant has been impacted by the power outages, causing customers in the area to experience low water pressure. Our crews are working to resolve the issue.

7:30 PM: Normal water pressure has been restored.
11
JAN
2020

10:15 AM: Temporary service disruption on Bamboo St, Omega Dr, and Whirlwind Dr

10:15 AM: Water Authority crews are working to repair a leak on Bamboo Street. To facilitate the works service will be temporarily interrupted on Bamboo St, Omega Dr and Whirlwind Dr. Service is expected to remain off for approximately 30 minutes.

UPDATE 11:00 AM: Water service has been restored.
03
JAN
2020

1:00 PM Temporary Interruption of Service on Selkirk Drive & Abbey Way

Please note that service on Selkirk Drive and Abbey Way will be temporarily interrupted as our crew performs infrastructure upgrades in the area. Service is expected to remain off for approximately one hour.

UPDATE 1:50 PM: Water service has been restored.
28
DEC
2019

8:00 PM: Temporary Service Interruption on Selkirk Dr and Abbey Way

8:00 PM: Water Authority crews are working to repair a leak on Selkirk Drive. Water service will be temporarily disrupted on Selkirk Drive and Abbey Way to facilitate the repair. Service is expected to remain off for approximately 90 minutes.

UPDATE 8:45 PM: Water service has been restored.
17
DEC
2019

1:15 PM Lower water pressure in North Side, East End and parts of Bodden Town

1:15 PM: Water Authority is currently conducting work at our North Side Pump Station. As a result customers in North Side, East End and parts of Bodden Town may experience low water pressure over the next 10 minutes.

UPDATE 1:35 PM: Works are now completed. Customers should be experiencing normal water pressure.
14
DEC
2019

9:00 AM: Low water pressure in George Town resolved

9:00 AM: This morning Water Authority's main pump house, on Red Gate Road, shut down, causing customers in George Town to experience low water pressure. Water Authority crews have resolved the issue and customers should now be experiencing normal water pressure.
10
DEC
2019

Temporary Service Interuption on Arlene Ave

10:30 AM: Water Authority crews are working to repair a broken main on Arlene Ave. To facilitate the repair water service will be temporarily interrupted on Arlene Ave for approximately 1 hour.

UPDATE 10:40 AM: Water service has been restored.