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Alerts

Out of water? During Office Hours: (345)949-949-2837 After Office Hours: (345)946-HELP-(4357)
12
FEB
2020

10:30 AM: Temporary Service Interruption along Prospect Drive

UPDATE 10:50 AM: Water service has been restored.

10:30 AM: Water Authority crews are working to repair a leak along Prospect Drive. Water service will be shut off to facilitate the repairs. Customers impacted include those living on Prospect Dr, Hickory Dr, Westwood Dr, Bonnie View Ave, Holly Dr and Morningside Dr. Service is expected to remain off for approximately 1 hour.
11
FEB
2020

4:40 PM: Water Authority filling sinkhole in Pease Bay

4:40 PM: Water Authority crews are working to fill a sinkhole, near its water pipe, in Pease Bay. Customers in the area should not experience service interruption. If customers do experience service disruption please contact the Authority. Motorists in the area are asked to drive with caution.
06
FEB
2020

Possible low pressure in Lower Valley and Savannah

Over the next five (5) days, the Authority will be making adjustments to its water distribution pumping system in Lower Valley, to ensure it keeps up with the daily water demands. During these works, customers who live in the Savannah and Lower Valley areas may experience lower-than-normal water pressure, between 9:00 am – 4:00 pm.
05
FEB
2020

10:30 AM : Repair works in the Lookout Gardens Area

10:30 AM - Water Authority crews are conducting repair works in the Lookout Gardens Area. Service will not be interrupted to customers. If customers are experiencing service interruptions, please contact our office.
04
FEB
2020

9 AM : Temporary Service Interruption on Oak Mill Street and adjacent streets

UPDATE 4:00 PM - Repair works are complete and water service has been restored.


9:00 AM - The Authority is carrying out pipeline replacement along Oak Mill Street, where the earthquake caused sinkholes.
Customers that live on Oak Mill Street between Fairfax Way and Border Dr, as well as customers along Border Drive, Norbrook Street, Dallas Lane, Oakdale Close, Oakland Street and Fairfax Way, will be without water service until 4 PM.
04
FEB
2020

10:45 AM: Temporary interruption of water service on Winchester Rd

UPDATE 12:15 PM: Repair works are now complete and water service has been restored.

10:45 AM: Water Authority crews are working to repair a leak on Winchester Rd, off Walkers Rd. Service will be off for approximately 1 hour.

01
FEB
2020

11:30 AM - Intermittent service in South Sound and Old Crewe Rd.

UPDATE 5:05 PM - Works in this area are now complete and normal water service has been restored to customers.

11:30 AM - Customers who live in the Sound Sound Area and along Old Crewe Rd may experience intermittent service, as Water Authority crews work to make repairs on the water distribution infrastructure in the area.
31
JAN
2020

11:10 AM - Temporary Service Interruption in Prospect

UPDATE 12:00 PM - Water Service has been restored.

11:10 AM - Customers in Prospect will have a temporary interruption of service for approximately 90 minutes, as Water Authority crews work to repair a mainline leak. Areas affected are: Bonnie View Ave, Loch Lomond Way, Bay Island Ave, Bayside Ct, and Roxborough St.
30
JAN
2020

4:00 PM - Temporary Service Interruption along Frank Sound Rd

UPDATE 8:30 AM - Repairs are complete. Service was restored to customers at 2:30AM

UPDATE 9:02 PM - Works to repair the leak continue. Customers who live along Frank Sound, between Mastic Rd and New Gate will remain without water for 2.5 hours.

4:00 PM - Customers in East End & North Side will not have water for 4 hours as the Authority works to repair a leak along Frank Sound Road. Customers who live east of Red Bay Primary School will experience low pressure during this time
30
JAN
2020

4:00 PM - Temporary Service Interruption on Water Street

UPDATE 5:45 PM - Repairs are complete and water service has been restored.

4:00 PM - The Water Authority would like to inform its customers of a temporary interruption of service to customers on Water Street. Service has been turned off to facilitate the repair of a leak.