Water Suppliers in the Cayman Islands – Water Authority Cayman

Water Authority Offices Closed

Water Authority-Cayman has closed our offices to the public and will only provide emergency/essential services at this time. Learn more here.

Report Emergencies

Water Authority will only provide emergency/essential services at this time. Customers who experience service interruption should call the Authority's emergency helpline 946-4357.

Wastewater Discount Policy

To support local businesses, the Authority will, upon request, discount wastewater bills for April through June for commercial wastewater customers along the West Bay corridor. Click here to learn more.

Maintaining Building Water Quality

Water use is low in non-residential buildings that have been shut down or are used infrequently during the Shelter-in-Place Order. Click here for simple steps to take, to ensure that there are no water quality issues that may affect the occupants.

Water Quality Top Priority

Water Authority-Cayman is committed to providing safe, high-quality potable water to all customers. Click here to learn more about our efforts to keep your water safe.

COVID-19 Payment Deferral Policy

The Authority has developed a Payment Deferral Policy to ease the burden on those who may experience an economic impact due to the Coronavirus (COVID-19). Learn more here.

Trucked Water Orders

Water Authority will only provide emergency/essential services at this time. Customers in Cayman Brac who require potable water can do so by calling 948-1403 weekdays between 8:30 am - 2:00 pm.

Want the latest news on the Water Authority?

Check out the latest issue of our quarterly newsletter - "What's On Tap?".

Access Your Account

CLICK HERE

to access your online account

Not registered for online account access?

Please contact our Customer Service
Department at 94WATER (949-2837)
to get online access to your account.

There are currently no reported service outages.

Online Account Access

To access your online account, please see the online account access section. From your online account, you can easily request services, view your bill, or report service problems.

Report A Problem

If you are aware of a mainline problem or are experiencing service issues, please contact the Authority so that we can work towards a solution.

Start, Stop, Move

The Authority provides piped water, trucked water, sewerage and septage services to our various service areas throughout the Cayman Islands.

Rates

Your monthly bill is based on the type of service you have and will show you how your charges were calculated. For more information on your bill, please see the About My Bill section.