If your contact information, mailing or email address changed recently, click here to download the Customer Information Update Request Form. Remember, non-receipt of a bill does not constitute a release from liability for payment.
Connection fees are being waived for Cayman Brac residents in the ongoing phases of the pipeline expansion project. Click here to learn more.
Applications are the 2023 Annual Scholarship is now open! Make your submission by 28 February 2023. Click here to learn more.
To access your online account, please see the online account access section. From your online account, you can easily request services, view your bill, or report service problems.
If you are aware of a mainline problem or are experiencing service issues, please contact the Authority so that we can work towards a solution.
The Authority provides piped water, trucked water, sewerage and septage services to our various service areas throughout the Cayman Islands.
Your monthly bill is based on the type of service you have and will show you how your charges were calculated. For more information on your bill, please see the About My Bill section.