Water Suppliers in the Cayman Islands – Water Authority Cayman

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Is Your Customer Account Information Correct?

If your contact information, mailing or email address changed recently, click here to download the Customer Information Update Request Form. Remember, non-receipt of a bill does not constitute a release from liability for payment.

Cayman Brac Connection Fee Waiver

Connection fees are being waived for Cayman Brac residents in the ongoing phases of the pipeline expansion project. Click here to learn more.

$35,000 Annual Scholarship

Applications are the 2023 Annual Scholarship is now open! Make your submission by 28 February 2023. Click here to learn more.

Access Your Account

CLICK HERE

to access your online account

Not registered for online account access?

Please contact our Customer Service
Department at 94WATER (949-2837)
to get online access to your account.

There are currently no reported service outages.

Online Account Access

To access your online account, please see the online account access section. From your online account, you can easily request services, view your bill, or report service problems.

Report A Problem

If you are aware of a mainline problem or are experiencing service issues, please contact the Authority so that we can work towards a solution.

Start, Stop, Move

The Authority provides piped water, trucked water, sewerage and septage services to our various service areas throughout the Cayman Islands.

Rates

Your monthly bill is based on the type of service you have and will show you how your charges were calculated. For more information on your bill, please see the About My Bill section.