Water Suppliers in the Cayman Islands – Water Authority Cayman

Disconnections: Monday, 21 September

The following areas are scheduled for disconnection: Cayman Brac, Industrial Park, Windsor Park, Crewe Road and central George Town. Please pay your bill online now!

Payment Agreement

Customers who are unable to make full payment on their bills due to financial hardships, are encouraged to contact the Authority’s Customer Service Team at [email protected] or call 94WATER (949-2837), to arrange a payment agreement.

Wastewater Discount Policy

To support local businesses, the Authority will, upon request, discount wastewater bills for April through September for commercial wastewater customers along the West Bay corridor. Click here to learn more.

Are you prepared for Hurricane Season?

Click here for useful hurricane preparedness tips!

Hurricane Preparedness Tips for Sewerage Customers

As Hurricane Season begins on 1 June, the Authority would like to remind you of the steps you can take to protect your property from sewage backflow. Click here to learn more.

NOW HIRING

The Authority has career opportunities available. Click here to learn more.

Access Your Account

CLICK HERE

to access your online account

Not registered for online account access?

Please contact our Customer Service
Department at 94WATER (949-2837)
to get online access to your account.

There are currently no reported service outages.

Online Account Access

To access your online account, please see the online account access section. From your online account, you can easily request services, view your bill, or report service problems.

Report A Problem

If you are aware of a mainline problem or are experiencing service issues, please contact the Authority so that we can work towards a solution.

Start, Stop, Move

The Authority provides piped water, trucked water, sewerage and septage services to our various service areas throughout the Cayman Islands.

Rates

Your monthly bill is based on the type of service you have and will show you how your charges were calculated. For more information on your bill, please see the About My Bill section.