Water Suppliers in the Cayman Islands – Water Authority Cayman

Public Service Announcement: Planned Service Interruption - The Venetia – 282 South Sound Road, GT

Water Authority–Cayman wishes to advise customers at The Venetia, 283 South Sound Road, George Town, that intermittent water service will be in effect from Monday, 8 June to Friday, 12 June 2026, between 9:00 AM and 3:00 PM daily, while WAC crews conduct a leak assessment on site. Click here to learn more.

Our Base Price Will Change by 3%

Click here to learn how this affects you.

Store Before the Storm: Preparing for Hurricane Season

Click here for useful hurricane preparedness tips!

Hurricane Preparedness Tips for Sewerage Customers

Take steps to protect your property from sewage backflow during the Hurricane Season. Click here to learn more.

Planned Works on Ms Frances Street

The Water Authority – Cayman wishes to inform you about planned infrastructure upgrade work on Ms Frances Street, George Town. The work will begin on Thursday, 28 May and will continue until Friday, 12 June 2026, between the hours of 8:00 AM to 3:00 PM. Click here to learn more.

Infrastructure Upgrade Works on Shedden Road: Temporary Traffic Disruption

Water Authority – Cayman wishes to advise motorists of a temporary one-day lane reduction on Shedden Road (between Dr Roy Drive and Mary Street, George Town) on Sunday, 7 June 2026, between the hours of 6:00 AM to 5:00 PM. Click here to learn more.

Early Office Closure - CYB: Wednesday 10 June

Water Authority – Cayman wishes to advise Cayman Brac customers that our office will close early on Wednesday, 10 June 2026, at 3.30 pm and will remain closed for the remainder of the day. Click here for more information.

DISCONNECTION NOTICE: Wednesday, 10 June

The next set of disconnections will affect Red Bay, Crewe Road, South Sound, Prospect and Fairbanks Road. Click here to pay your bill online and avoid disconnection.

NOW HIRING

The Authority has career opportunities available. Click here to learn more.

Access Customer Portal

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to access the Customer Portal. Don’t have an account? Click Here to register today.

There are currently no reported service outages.

Customer Portal

Manage your Water Authority account through our Customer Portal. You can request services, view and pay your bill, review your consumption history and more.

Report A Problem

If you are aware of a mainline problem or are experiencing service issues, please contact the Authority so that we can work towards a solution.

Start, Stop, Move

The Authority provides piped water, trucked water, sewerage and septage services to our various service areas throughout the Cayman Islands.

Rates

Your monthly bill is based on the type of service you have and will show you how your charges were calculated. For more information on your bill, please see the About My Bill section.