The Water Authority's Customer Portal is experiencing technical difficulties. The Authority is aware of the issue and is working with our vendors to resolve the issue. In the meantime, customers can contact the Water Authority's Customer Service team by calling 949-2837 or emailing info@waterauthority.ky. Online payments can be made via our website. We apologies for the inconvenience, and thank you for your patience.
Take Back the Tap! Drink more tap water and use less plastic this July. Use refillable water bottles instead of single use plastics!
The next set of disconnections will affect: Red Bay, Crewe Road, South Sound, Prospect and Fairbank Road . Click here to pay your bill online and avoid disconnection.
If your contact information, postal or email address changed recently, click here to download the Customer Information Update Request Form. Remember, non-receipt of a bill does not constitute a release from liability for payment.
