Water Authority offices have reopened offering full services. Click here to learn more.
Customers who are unable to make full payment on their bills due to financial hardships, are encouraged to contact the Authority’s Customer Service Team at info@waterauthority.ky or call 94WATER (949-2837), to arrange a payment agreement.
Do you have an outstanding balance? Pay your bill to avoid service interruption. Customers can pay a bill by clicking the "Pay My Bill" button on our website's home page. Bills can also be paid online via local banks, with cash over the counter at the bank and Post Office or by cheque at the Authority's dropbox at our office on Red Gate Rd.
To support local businesses, the Authority will, upon request, discount wastewater bills for April through September for commercial wastewater customers along the West Bay corridor. Click here to learn more.
Check out the latest issue of our quarterly newsletter - "What's On Tap?".
The following areas are scheduled for disconnection: Red Bay, Crewe Road, South Sound, Prospect, and Fairbanks Road. Please pay your bill online now!
