Water Suppliers in the Cayman Islands – Water Authority Cayman

Disconnections: Monday 27 September

The next set of disconnections will affect all areas between Prospect and East End. If you are a customer in one of these areas and have a past due balance, click here to pay your bill online.

Planned Works: Shamrock Road - Tuesday 28 September

The public water service along a portion of Shamrock Road will be interrupted on Tuesday 28 September from 9:00 a.m. to 2:00 p.m. to facilitate pipeline improvement work in the area. Click here to learn more.

Are you prepared for Hurricane Season?

Click here for useful hurricane preparedness tips!

Hurricane Preparedness Tips for Sewerage Customers

As Hurricane Season begins on 1 June, the Authority would like to remind you of the steps you can take to protect your property from sewage backflow. Click here to learn more.

Wastewater Discount Policy Extended

To support local businesses, the Authority will, upon request, discount wastewater bills for April 2020 through September 2021 for commercial wastewater customers along the West Bay corridor. Click here to learn more.

The Census is Coming

The Census is a vital tool that can help better serve the people of the Cayman Islands. Learn more here.

Access Your Account

CLICK HERE

to access your online account

Not registered for online account access?

Please contact our Customer Service
Department at 94WATER (949-2837)
to get online access to your account.

There are currently no reported service outages.

Online Account Access

To access your online account, please see the online account access section. From your online account, you can easily request services, view your bill, or report service problems.

Report A Problem

If you are aware of a mainline problem or are experiencing service issues, please contact the Authority so that we can work towards a solution.

Start, Stop, Move

The Authority provides piped water, trucked water, sewerage and septage services to our various service areas throughout the Cayman Islands.

Rates

Your monthly bill is based on the type of service you have and will show you how your charges were calculated. For more information on your bill, please see the About My Bill section.