How to apply for water

To apply for water service, complete this application form and submit with the applicable fees to the Water Authority and one of our Customer Service representatives will help you get connected.

Applications for water service are only accepted from the registered land owner. You will be required to submit additional documents with the application and those will vary depending if the application is for an individual or a company.

Only original documents will be accepted with the application. Our Customer Service representative will make photocopies and return the original to you.

Documents required by an Individual

• Completed application form
• Identification (passport/driver’s license etc.)
• Land registry (less than 6 months old)

Documents required by a Company

• Completed application form
• Identification for each signing authority (passport/driver’s license etc.)
• Land registry (less than 6 months old)
• Certificate of Good Standing
• Power of Attorney/Corporate Resolution
• Personal Guarantee from signing authority

Please ensure that your street address is correctly stated on your application, that is, house # and correct street name. This will ensure that we can easily locate your house for connection, service and/or in the case of an emergency.

If a meter box was previously installed at the location and service is now being applied for, a reconnection fee of $25.00 will be charged and a deposit if applicable. No meter installation charge is necessary for existing meter boxes.

After an account is requested at the Authority, a site inspection will be scheduled with the customer and our Quality Assurance Inspector to determine placement of the meter box. For overview of service hook-up see isometric customer connection diagram.

When the meter box location has been agreed, the customer is required to run his/her pipe to the agreed location. To see a typical household connection click here. Once the customer has installed the pipe to the agreed point the customer needs to contact a customer service representative to schedule an installation of WAC equipment. Prior to installation of WAC equipment, the Quality Assurance Inspector will approve the pipe layout.

Once WAC equipment is installed the account is automatically activated and account billing commenced.